Why Do Users Love Tacit?

In many of Tacit's deployments, user surveys are used to measure satisfaction and results with the software. Time and time again, users have indicated that they find significant value in the system and want to continue using Tacit to help them collaborate and leverage the expertise of their colleagues. Here's a sampling of what users had to say about how Tacit has helped them.

Quick Help on an Important Project

"I was researching material to insulate parts of a space vehicle. I had been asking around for the last month, hoping to find someone who knew about this. Using the Tacit system, I had 6 responses, some very detailed, within 24 hours."

Strong ROI

"If you can learn something from someone else about some component or some aspect of a mission that lowers the probability of failure by one percent - or even one-tenth of one percent - how do you put a price on that?”

Avoid Redundancies and Wasted Time

“I found Tacit useful since it minimized any potential for duplication of effort or ‘reinventing the wheel’. Tacit also saved me about a week’s worth of research and several hundred pounds by not having to attend a seminar.”

Network Throughout the Enterprise

“(Using Tacit) we arranged a meeting and I am very grateful that we shared experiences, ideas and things to consider. I can apply this to deliver higher quality work on my current project. I have also made a contact that may provide a valuable exchange in the future for both projects.”

Find the Right Expertise

"While the contact did not directly answer my question, he did point me to the right person I should contact. If not for Tacit, I probably would’ve spent 3 days to one week researching and learning on my own through searching the Internet and reading documents instead of getting right to the source immediately."

Get Help from Unexpected Sources

"It's certainly ironic that I found the answer to my questions right next door. But it shows that we can't even always know what knowledge even our closest colleagues are carrying around with them."